Meet Our People

customer.jpg

Customer Service Position (Mandarin speaker)

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints.

  • Knowing our products inside and out so that you can answer questions.

  • Processing orders, forms, applications, and requests.

  • Keeping records of customer interactions, transactions, comments and complaints.

  • Communicating and coordinating with colleagues as necessary.

  • Providing feedback on the efficiency of the customer service process.

  • Ensure customer satisfaction and provide professional customer support.

it administrator.jpg

IT Administrator Position

  • Permanent night shift position.

  • Conduct network troubleshooting to segregate and identify general network problems.

  • Maintain all local software and hardware licensing to ensure conformance.

  • Support determination of local and customer needs for yearly budgeting process and request for proposal processes.

  • Support implementation and planning of deletions, additions and major changes to support regional infrastructure.

  • Recommend software and hardware solutions comprising of upgrades and new acquisitions.

  • Install software, maintain and introduce training as needed.

  • Maintain and secure passwords, file system security and data integrity for desktop environment.

  • Maintain and update documentation of procedures and configurations.

driver.jpg

Company Driver Position

  • Valid driver's license issued by the state where you intend to work.

  • Clean driving record.

  • Special licenses may be required to operate certain vehicles.

  • Experience may be required or preferred.

  • Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.

  • Strong time management and customer service skills.

  • Ability to walk, drive, and lift and carry heavy items for extended periods.

  • Attention to detail.

Our Customer Support Team

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

The Business Solution Experts in Malaysia


Driving your business solutions, efficiency and profitability to the next level.

about us.jpg

ABOUT US

solutions new.jpg

SOLUTIONS

why choose us1.jpg

WHY CHOOSE US

TEAM.jpg

TEAM AND CAREER

©2019 by Skyway Info Sdn. Bhd.